My Karmo

Step 1: Access My Karmo at https://my.karmo.co/ or find it on the Karmo website

Step 2: Enter your phone number.

Note: Please ensure this is the same number you have provided Karmo while subscribing.

Step 3: Log in using the OTP sent via text message

Step 1: Log in to My Karmo using your phone number and OTP

Step 2: Click on manage booking for the subscription you want to sign the payment agreement for.

Step 3: Click start

Step 4: Read through the information provided about your initial payment, weekly fees and additional charges and add in a payment method or choose an existing one when prompted.

Step 5: Agree to the terms and conditions outlined and click Accept to complete your payment agreement.

Step 1: Click on Manage booking

Step 2: Select update in the Payment methods section

Step 3: Click on add new card

Step 4: Enter your card details and click add card

Step 5: Click the ✔️ icon if you wish to use this card for your subscription payments.

Step 1: Click on manage booking

Step 2: Select update in the Payment details section

Step 3: Click on a saved card and select the checkbox to set it as your preferred payment method

Note: Your preferred payment method will be suggested the next time you accept a new payment agreement.

Step 1: Click on Manage booking

Step 2: Click Pay Now in the Payment details section

Step 3: Click confirm to authorise the advance payment.

Step 1: Click on Manage booking

Step 2: Click on Update in the Payment details section

Step 3: Click on the trash can Icon on the saved card

Note: You cannot delete your active card and a card if it's being used by another active subscription.

Step 1: Log in to My Karmo using your phone number and OTP

Step 2: Click on Manage booking for the subscription you want to view booking details for

Details such car rego and subscription period, bond and security deposit paid and weekly subscription fee can be viewed under the Subscription details and Payment details sections

To view your weekly payment breakdown, click on the '?' next to the weekly amount. This will show any additional fees incurred over the week such as damages or excess kilometre charges.