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Are there any additional charges once my fleet subscription vehicle has been returned?
Are there any additional charges once my fleet subscription vehicle has been returned?

Discover potential additional charges after returning your fleet subscription vehicle and prepare accordingly.

Updated over 6 months ago

To ensure a smooth return process, we kindly request that you return your Karmo vehicle in the same condition as it was when you picked it up. This includes the following requirements:

  1. Fuel Level: Please return the vehicle with the same fuel level it had when you initially departed with it. We recommend checking the fuel gauge before returning to ensure it matches the level indicated at the beginning of your subscription.

  2. Cleanliness: We kindly ask that you thoroughly clean and vacuum the vehicle before returning it. This helps us maintain a high standard of cleanliness for the next subscriber. In the event that the vehicle requires cleaning upon return, we may need to charge a fee to cover the additional costs or request you to clean it.

Additionally, please note the following:

  1. Excess Kilometres: If you exceed the allocated kilometres for your subscription period, there may be additional charges for the excess distance travelled. It's essential to keep track of your mileage and manage your usage accordingly.

We appreciate your cooperation in adhering to these guidelines. By returning the vehicle in the same condition as when you received it, you contribute to a positive experience for all our subscribers. Should you have any further questions or concerns regarding the return process or associated fees, our team will be more than happy to assist you.

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