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What happens if I exceed the kilometre allowance on a Rideshare subscription plan?
What happens if I exceed the kilometre allowance on a Rideshare subscription plan?
Updated over a month ago

At Karmo, we want to ensure you have a smooth and hassle-free experience with our Rideshare subscription plans. To make it easier for you, we provide a generous kilometre allowance of 1,500 km per week. You can drive worry-free within this limit.

In the case that you exceed this amount, you will be charged for the additional kilometres at the rate of 30c / km.

We encourage responsible usage of our subscription plans to ensure fairness and maintain the quality of our service. If we notice that you consistently exceed the kilometre allowance by more than 10%, we may need to discuss this with you. In such cases, we may request the vehicle to be returned or initiate a contract renegotiation to find a solution that best fits your needs.

We believe in offering flexibility and giving you the freedom to choose the subscription plan that suits your needs. If you have any further questions or need clarification, please don't hesitate to reach out to our dedicated team. We're here to assist you every step of the way!

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